Effective Date: 01/01/2025

We at Smile Folder are committed to delivering the highest quality digital marketing services. However, due to the nature of our services, our refund and return policy follows the terms outlined below.

1. Refund Policy

Due to the intangible nature of our services (such as digital marketing strategies, SEO, social media campaigns, etc.), we do not offer refunds once the services have been delivered. However, if there is an issue with our service quality or delivery, we are open to discussing and resolving the issue on a case-by-case basis.

2. Cancellations

You may cancel our services at any time before the work commences. If the work has already started, we will assess the progress and offer a partial refund based on the work completed.

3. Disputes and Service Issues

If you are dissatisfied with the services provided, you must contact us within 7 days of receiving the service. We will make reasonable efforts to resolve the issue to your satisfaction. If we cannot resolve the issue, we may consider offering a partial refund depending on the situation.

4. Return of Materials

As our services are digital, there are no returns on services delivered electronically. Any physical materials (if applicable) will be dealt with on a case-by-case basis.

5. Changes to this Policy

We reserve the right to update or change our Refund and Return Policy at any time. Any changes will be posted on this page with the updated date.

6. Contact Us

If you have any questions or concerns about refunds, returns, or cancellations, please contact us:

• Email: support@smilefolder.com
• Phone: +91-9695666228, +91-7068143831